Archive for 'customer segmentation' Category
eMail Marketing
My recent experience of this with one of our partner companies has shown that as well as customising the offering in the email to segments of your customer base, you also need to be playing with other aspects of the mail to see what works. Don’t expect instant success either building familiarity with customers takes [...]
Customer Proposition
Having identified your target customers, this could be one or more segments, you are looking to build up a proposition(s) that either suits one or more of the groups. If you look at your segments and their characteristics, from a market point of view, there are likely to be a number to a few that [...]
Building The Customer Proposition Through Segmentation
In order for a business to generate new revenue opportunities or to encourage our customers to spend more with us, we need to examine who our customers are. If you haven’t done a segmenation exercise in your business it can be quite challenging, especially when the segments seem to blend into one. I recently completed [...]